How can we help?

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Frequently asked questions

The questions we are asked most often.

BillMeister’s bill tracking feature automatically organises your bills, sends timely reminders, and provides a clear overview of due dates and payment statuses — so you never miss a payment. There are no bank connections and no payment processing: BillMeister keeps the overview, you stay in control.

Your data lives locally on your device and never leaves it unless you choose to sync. If you do, it is protected with AES-256 end-to-end encryption. We do not collect telemetry and we never sell your information. Read more on our security page.

BillMeister supports Tikkie import and pay-later import, so you can bring your spending data in automatically for a unified view of your obligations.

We offer a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied, contact support within the first 30 days and we will refund you. Purchases made through the Apple App Store or Google Play follow the refund process of that store.

Yes. We offer special pricing for students, nonprofits, and educational institutions. Send us a message with a short description of your organisation and we will get back to you.

Sign up on the join the beta page. You will receive a confirmation e-mail — click the link in it to confirm your address, otherwise your registration stays inactive.

For ordinary bugs, e-mail us with the device, app version, and the steps that trigger the problem. For anything security related, please use our responsible disclosure page instead of e-mail, so the report reaches the right people immediately.

You can request removal of your data at any time through our data removal page. We confirm every request in writing once it has been processed.

We aim to reply to every message within two business days. During the beta, answers about the app itself often arrive sooner.

Still stuck?

Send us an e-mail and describe what you were doing when things went wrong. Include your device and app version — it usually saves us a round trip.

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